Once you have created your Profile, we need to review all the information you have submitted to us.
Before You Begin:
1. Prepare your Documents:
- Ensure you have your valid government-issued ID ready.
- Be prepared to take a photo of yourself for identity verification.
2. Check Your ID:
- Make sure your ID contains your picture, signature, name, date of birth, and address (excluding passports, which do not need an address).
3. Acceptable Documents:
- Accepted IDs include a passport, national ID card, driver’s license, tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
- We cannot accept student IDs, employee IDs, library cards, handwritten IDs, temporary IDs, photocopied IDs, military IDs, or health cards.
Taking a Picture of Your Government ID:
1. Lighting and Flash:
- Disable the flash on your camera to prevent glare and distortion.
2. Camera Angle:
- Place your ID on a flat, well-lit surface.
- Position your camera above the ID to capture it in its entirety.
3. Show All Corners:
- Ensure all four corners of your ID are visible in the photo.
4. Color Photo:
- Take the photo in color, ensuring that it accurately represents the colors on your ID.
5. No Editing:
- Do not crop, rotate, touch up, adjust colors, or alter the images in any way.
Selfie for Verification:
- Capture a Clear Selfie:
- Take a clear and well-lit selfie to verify your identity.
- Ensure your face is well-lit, visible, and matches the photo on your government ID.
If you haven't completed the onboarding process, you can check the status of your Profile in the Profile Status section of your left-side menu.